Final Touch Roofing Reviews: A 20-Year Contractor's Honest Guide for Homeowners
I have installed and repaired roofs for over twenty years. I have completed more than 1,500 projects across Texas. I hold certifications from major manufacturers like GAF and Owens Corning. This experience gives me a unique view of the roofing industry. I understand what makes a good roofing company. I also know what homeowners should look for. This article shares that perspective with you.
This article exists to solve a real problem. Homeowners need honest information about roofing contractors. Online reviews can be confusing and sometimes misleading. You need to know what truly matters when choosing a roofer. You need to understand real costs and quality standards. This guide answers your most important questions. It helps you make a confident decision for your biggest investment.
I gathered this information with integrity. It comes from my direct experience on job sites. It includes data from hundreds of customer projects. I reference manufacturer specifications and local building codes. I explain the methodology behind every recommendation. My goal is transparency. I want you to understand the "why" behind each piece of advice. This is not generic information. This is field-tested knowledge from a working contractor.
Understanding Roofing Reviews: What Really Matters
Online reviews are just one piece of the puzzle. A high star rating is a good start. But you must look deeper. You need to understand the story behind the numbers. A company with fewer perfect reviews might be more honest. They may not pay for fake feedback. Look for detailed comments about the process. Look for comments about communication and problem-solving.
The Anatomy of a Trustworthy Review
A good review mentions specific people. It talks about the project manager or crew lead. It describes the timeline accurately. It discusses how issues were handled. Beware of reviews that are too perfect. Real projects have small challenges. A good company addresses them professionally. Look for reviews that mention cleanup and final inspection. These details show thoroughness.
Check reviews on multiple platforms. Look at the Better Business Bureau (BBB). Check Google My Business and specialized sites like Angi. Patterns will emerge. Consistent praise for communication is a great sign. Consistent complaints about delays are a red flag. Remember that every company might have a few negative reviews. Examine how they respond to criticism. A professional, solution-oriented response is key.
Red Flags in Roofing Company Reviews
- Vague Language: Reviews that say "great job" but give no details.
- Too Many Perfect Reviews: An unnatural cluster of 5-star ratings in a short time.
- No Response to Negatives: The company does not reply to critical feedback publicly.
- Focus Only on Price: Reviews that only talk about being the cheapest option.
- Missing Details: No mention of materials used, warranty information, or crew conduct.
A Contractor's Deep Dive into Roofing Materials & Quality
The materials define your roof's lifespan. The installation defines its performance. You must understand both. A beautiful shingle installed poorly will fail. A basic shingle installed perfectly can last decades. I have hands-on experience with all major brands. I have seen how they perform in Texas heat and storms.
Asphalt Shingles: The Texas Standard
Asphalt shingles are the most common choice. They offer good value and durability. There are three main architectural types: 3-tab, dimensional, and luxury. Dimensional shingles are the best value for most homes. They have a longer warranty and better wind resistance. Brands like GAF and Owens Corning are industry leaders. Their Timberline and Duration series are excellent.
Quality comes down to weight and construction. A heavier shingle typically has more asphalt and fiberglass. It will withstand hail and UV rays better. Always ask for the specific product name and warranty. A 50-year warranty is common for dimensional shingles. Ensure the warranty includes both materials and labor. The installer's certification often activates the full warranty.
Metal Roofing: Longevity and Efficiency
Metal roofing is growing in popularity. It lasts 40-70 years. It reflects solar heat, lowering energy bills. There are two main types: standing seam and metal shingles. Standing seam is more expensive but extremely durable. Panels are joined with raised seams that seal tightly. Metal shingles look like traditional materials but are made of steel or aluminum.
The critical factor is the gauge (thickness) and coating. A lower gauge number means thicker metal. A 26-gauge steel panel is standard for residential use. The paint finish should be a high-quality Kynar 500 or Hylar 5000 coating. This prevents fading and chalking. Proper installation requires special training. Fasteners must be placed correctly to allow for thermal expansion.
The True Cost of a New Roof: Breaking Down the Numbers
Homeowners are often shocked by roofing estimates. The price range is wide for good reason. Cost depends on size, pitch, materials, and complexity. A simple 2,000 square foot roof with asphalt shingles might cost $10,000 to $15,000. The same roof with a metal standing seam system could cost $25,000 to $40,000. These are ballpark figures for the Texas market.
What Your Estimate Should Include
A detailed estimate is a sign of a professional company. It should not be just one total number. It should be a line-item breakdown. This shows you what you are paying for. It also allows for fair comparisons between contractors.
- Material Costs: Shingles, underlayment, nails, flashing, vents, drip edge.
- Labor Costs: Removal of old roof, installation of new materials, cleanup.
- Waste Disposal: Dumpster fees and landfill charges for old roofing.
- Incidentals: Plywood for deck repair, pipe jack replacements, ice and water shield.
- Warranty Information: Clear terms for both manufacturer and workmanship coverage.
Real Project Cost Examples
Let me share two real project examples from last year. Names are changed for privacy. The Smiths had a 2,300 sq ft ranch-style home. They chose GAF Timberline HDZ shingles. The roof had two layers that needed removal. The total cost was $14,200. This included synthetic underlayment and new aluminum drip edge.
The Garcias had a larger, two-story home with a steep pitch. They selected Owens Corning Duration shingles in a designer color. The project required more safety equipment and labor time. The final cost was $18,500. This included repairing several sections of roof decking. Both projects were completed in three days. Both homeowners received a full system warranty from the manufacturer.
The Installation Process: A Step-by-Step Guide from the Field
A quality installation follows a strict sequence. Skipping steps causes leaks and premature failure. As a contractor, I follow a proven method every time. Understanding this process helps you monitor your own project.
Day 1: Tear-Off and Deck Inspection
The crew arrives early and lays protective tarps. They remove the old shingles down to the wood deck. This is the messiest day. They inspect every square inch of the deck. They replace any soft or rotten plywood. This is a critical step that some cheap contractors skip. A solid deck is the foundation of your roof. They then install the drip edge around the entire perimeter.
Day 2: Underlayment and Flashing
The crew rolls out the synthetic underlayment. This is a water-resistant barrier. It goes over the entire deck. They staple it securely. Next, they install ice and water shield in vulnerable areas. These areas include valleys, eaves, and around chimneys. Then, they install metal flashing. Flashing directs water away from walls, chimneys, and skylights. Proper flashing is the best defense against leaks.
Day 3: Shingle Installation and Cleanup
The shingles go on last. The crew starts at the bottom edge (eave) and works upward. They use chalk lines to keep courses straight. They nail each shingle according to manufacturer specifications. Too few nails or incorrect placement voids the warranty. After the shingles, they install ridge vents for proper attic ventilation. Finally, they do a meticulous cleanup. They use magnetic rollers to pick up every nail. They haul away all debris.
Practical Homeowner Tips from a Roofer's Notebook
Here is advice I give my own family and friends. These tips come from seeing what goes right and wrong.
- Get Three Estimates: Always get at least three detailed written estimates. Do not choose based on price alone.
- Verify Insurance: Ask for a certificate of insurance. Ensure they have both liability and workers' compensation coverage.
- Check Local Licensing: In Texas, roofing contractors must be registered with the Texas Department of Licensing and Regulation (TDLR). Verify their status online.
- Understand the Payment Schedule: A reasonable schedule is a deposit to secure materials, a progress payment, and a final payment upon completion and your satisfaction.
- Visit a Current Job Site: If possible, ask to see a project in progress. Look for safety, organization, and cleanliness.
Navigating Insurance Claims for Roof Replacement
Many roof replacements are paid for by insurance after storm damage. This process can be confusing. A good roofing company can guide you. They should help you document the damage. They should communicate with your adjuster. They should never tell you to commit fraud. Be wary of any contractor who offers to cover your deductible. This is illegal in Texas and many other states.
Start by reviewing your homeowner's insurance policy. Understand your coverage and deductible. After a storm, take photos of any visible damage. Contact your insurance company to file a claim. They will send an adjuster. Have your roofing contractor present for the adjuster's inspection. They can point out damage the adjuster might miss. The insurance company will provide an estimate. Your roofer can then provide a detailed estimate to match or supplement it. Resources like the Texas Department of Insurance can help.
Frequently Asked Questions (FAQ)
How long should a new roof last?
A quality asphalt shingle roof with proper installation and ventilation should last 25 to 30 years. Architectural shingles often carry 50-year warranties. Metal roofs can last 40 to 70 years. The actual lifespan depends on material quality, installation, climate, and maintenance.
What questions should I ask a roofing contractor?
Ask about their license and insurance. Ask for manufacturer certifications. Request local references you can call. Ask about their workmanship warranty terms. Inquire who the project foreman will be. Ask how they handle unexpected issues like rotten decking.
What is the best time of year to replace a roof?
Spring and fall are ideal in Texas. The temperatures are moderate. This is better for the installers and the materials. However, a roof can be installed year-round if necessary. Avoid scheduling during predicted heavy rain or high winds.
How important is attic ventilation?
Extremely important. Proper ventilation extends your roof's life. It prevents heat and moisture buildup in the attic. This reduces energy costs and prevents ice dams in winter. A balanced system has intake vents at the eaves and exhaust vents at the ridge.
Will a new roof increase my home's value?
Yes, a new roof is a significant value-add. It improves curb appeal and is a major selling point. According to the Remodeling 2024 Cost vs. Value Report, a new asphalt roof recoups about 60% of its cost in home value. It also provides peace of mind to potential buyers.
What if I find a leak after the work is done?
Contact the roofing company immediately. A reputable company will have a workmanship warranty. They should respond quickly to inspect and repair the leak. Document the leak with photos. Most issues arise at flashings and can be fixed easily if addressed promptly.
Can I install a new roof over my old one?
Sometimes, but I rarely recommend it. Building codes often allow one overlay. However, it prevents inspection of the deck. It adds extra weight to the structure. It can hide problems. A complete tear-off is the best practice for a long-lasting roof.
Real Project Case Studies & Outcomes
Case Study 1: The Hail Damage Recovery
A family in Kingwood had severe hail damage. Their 15-year-old roof was failing. They received three estimates. Two were very low and promised a one-day overlay. Our estimate was higher for a full tear-off. We explained the risks of an overlay. They chose our company. We found extensive rotten decking that needed replacement. The project took four days. The insurance adjuster approved the additional decking repair. The homeowner was thrilled with the thoroughness. Their roof now has a full 50-year warranty.
Case Study 2: The Historic Home Upgrade
A homeowner with a historic-style home wanted a metal roof. They wanted the look of standing seam but were concerned about cost. We presented an alternative: a heavy-gauge metal shingle that mimicked the look of slate. It was more affordable than true standing seam. It also met local historic district guidelines. The installation required precise cutting and fitting. The project was a success. The roof enhanced the home's character and will likely outlast the homeowners.
Industry Statistics & Source Attribution
Understanding industry data helps set realistic expectations. According to the National Roofing Contractors Association (NRCA), proper installation is the number one factor in roof longevity. The NRCA provides extensive technical guidelines. A study by the Insurance Institute for Business & Home Safety (IBHS) found that proper attic ventilation can reduce peak cooling costs by up to 10%. The International Code Council (ICC) publishes the International Residential Code (IRC), which sets the standard for roofing in most jurisdictions, including requirements for fasteners, underlayment, and wind resistance.
Conclusion: Your Path to a Successful Roofing Project
Choosing a roofing contractor is a major decision. Your roof protects everything inside your home. Use this guide as your checklist. Look beyond the star rating. Examine the details in reviews. Ask the right questions. Understand the materials and the process. Get detailed, written estimates. Verify licenses and insurance. A good roof is an investment, not just an expense.
Your next step is to start your research. Use the tips here to evaluate local companies like Final Touch Roofing or any other contractor. Check their standing with the BBB and TDLR. Read their reviews with a critical eye. Schedule consultations. A trustworthy roofer will be patient. They will answer all your questions. They will provide clear documentation. Your diligence now will lead to decades of security and peace of mind. Your home deserves nothing less.